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Electrical network problem in the building

2024.10.28 18:30 UTC+1: All services are up and running. We're terribly sorry for the disruption, and we very much appreciate your patience.

2024.10.28 17:55 UTC+1: We are starting customers' virtual machines.

2024.10.28 17:50 UTC+1: Our services (Webhosting, SMTP, DNS, etc.) are online.

2024.10.28 14:21 UTC+1: We constantly work with the server room colleagues to fix the problem. There is no additional information to share just yet, but we will follow up with more information as soon as we have it.

2024.10.28 13:03 UTC+1: The network problem has been resolved, but unexpected network errors have occurred at the ISP. The operator is working on troubleshooting.

2024.10.28 12:18 UTC+1: We got the news that the electricity is back. Engineers working on site will try to turn on all the infrastructure.

2024.10.28 12:08 UTC+1: The electrical network in the server room building is maintained, about which we have not received any information in advance.
It appears that all of the systems in the server room service have been left without power.

2024.10.28 11:08 UTC+1: There is no additional information to share just yet.

2024.10.28 10:50 UTC+1: We will follow up with more information as soon as we have it. We apologize for any disruption caused.

2024.10.28 10:35 UTC+1: We will try to contact the server room provider and get information about the cause and extent of the problem and the expected recovery time.

2024.10.28 10:29 UTC+1: Our team found that the problem affects the whole server room, not just our server devices.


2024.10.28 10:19 UTC+1: Our team is investigating and we will follow up with more information as soon as we have it. We apologize for any disruption caused.

2024.10.28 10:15 UTC+1: The monitoring system alerted us about the problem.

October 28, 2024, 10:20 GMT+01:00

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